LONDON - SHAKHTAR DONETSK-FENERBAHÇE MATCH TOUR with Pegasus Airlines, 3 Nights

o Hotel check-in times are between 15:00 – 17:00 / check-out times are between 10:00 – 12:00.

o Departure and arrival times are local.

o On our London tour, locations where our coach is prohibited from stopping (Soho, Chinatown, Oxford Street, etc.) can be reached on foot.

o Flights marked with * arrive at their destination 1 calendar day after the departure date.

o Please enquire about domestic flight connection details and fare differences.

o Transport for optional tours is determined by the number of participating guests. For groups of more than 12, transport will be provided by private vehicle; for groups of fewer than 12, public transport may be used.

o Match tickets are provided for areas where supporters of both teams may sit side by side in mixed seating.

o Tickets will be provided for West Stand Upper Seating / Blocks WU2-6 or a similar category.

o Adjacent seating cannot be guaranteed for match tickets.

o Tickets for guests who are unable to attend the match or are refused admission to the stadium due to any security grounds, personal reasons, decisions by local authorities or stadium security, discrepancies in identification or ticket holder details, breaches of stadium admission rules, late arrival or any reason attributable to the guest will be deemed a service already used. In such cases, no cancellation, amendment, refund or compensation may be claimed. As these circumstances fall outside our company’s control and ability to intervene, our company cannot be held liable for any resulting financial or non-financial losses.

o Decisions and sanctions imposed by UEFA, the relevant football federations, local security authorities, clubs or other competent bodies, including holding the match behind closed doors or with limited attendance, closing certain stands, banning away supporters or restricting their allocation, postponing the match, changing its date, time or stadium, or similar measures, fall outside our company’s control and ability to intervene. If such decisions by the competent authorities make admission to the match partially or entirely impossible, our company is not responsible for these decisions or their implementation.

o These prices do not apply to groups. Please enquire about our special group rates.

PC1169 SAWSTN 0850 0950

PC1178 STNSAW 1725 0010*

SAMPLE HOTELS

3* Out-of-Town Hotel

• Our tour requires a minimum of 40 participants. If there are insufficient participants, notice of cancellation will be provided no later than 21 days before departure. You will be notified through your agency if the tour is cancelled due to insufficient participation.
• If the tour operates despite insufficient participation, guiding services may be provided in English.
• Where the itinerary specifies only a hotel category without naming the hotel(s) and/or lists alternative hotels for the same destination, your agency will inform you of the hotel(s) 48 hours before departure.
• During trade fairs, congresses, concerts, events, sports tournaments and similar periods, hotels may be located farther away than the stated distances in km. In such cases, your agency will notify you 15 days before the tour departure date.
• Rooms for 3 guests are subject to hotel availability, and the bed allocated to the 3rd guest is smaller than a standard bed. Rooms for 3 guests consist of 1 large bed + 1 extra bed. Extra beds are folding beds or sofa beds. Participants making reservations for a 3rd guest and/or a child are therefore deemed to accept the bed type and any limited space in the room. Child discounts apply to only one child within the applicable age range sharing a room with 2 adults.
• Hotel breakfasts included in the tour programme reflect the breakfast traditions of the country visited and generally consist of a limited menu known as a continental breakfast, comprising butter, jam, bread, tea or coffee. Groups may be served in a separate room allocated to them.
• The panoramic city tours included in the tour package provide a general introduction to each city, with commentary from the guide aboard the vehicle. These tours last a maximum of 2-3 hours and do not include admission to museums or archaeological sites. Fly Express is not responsible if panoramic tours or other tours listed in the itinerary cannot take place because local authorities prohibit visits or entry on the scheduled day and time, roads are closed due to events, or weather conditions make the tours impossible. Where roads are closed or vehicle access is prohibited, some tours may be conducted by public transport or on foot, where possible.
• As tour flights are booked with group tickets, flight times may change. You can confirm the latest flight details with your agency. Your agency will provide the updated times with the tour information.
• Tour flight times must be confirmed before purchasing domestic flights. If a guest purchases a domestic connecting flight independently from a provider other than the agency, they cannot claim any refund from the agency if the tour is cancelled by the agency or the flight times change. By purchasing the tour, the guest accepts in advance any financial or non-financial losses that may arise from the cancellation or alteration of the tour. Fly Express cannot be held responsible for these circumstances.
• Under airline rules, if the outbound flight on a round-trip ticket is not used, the airline will cancel the return flight.
• Guests joining the tour without flights must make their own way to the tour's starting point and arrive on time. Otherwise, they will be responsible for arranging all their own transfers.
• Fly Express is not responsible if guests are unable to take their flight because they are not at the specified airport at the times advised in accordance with airline rules, fail to complete check-in and boarding procedures on time, or complete these procedures on time but are unable to board the aircraft. Guests who miss their flight are responsible for all expenses required to join the tour, including new round-trip flight tickets and transfers at the destination.
• Tour participants are responsible for their personal belongings, bags, suitcases, passports / identity documents. Fly Express is not responsible for items that are left behind, lost or stolen. If forgotten items are found, there is no obligation to return them to the country and/or their owner, and any costs incurred in returning them are payable by the owner.
• In cases of illness, loss, theft or similar incidents, the guide cannot accompany guests individually, as the guide's priority is to keep the group together and ensure the tour continues.
• When purchasing the tour, you must provide your name as it appears in your passport, your date of birth and your passport number accurately. Flight tickets are issued using this information. Any ticket cancellation or change penalties resulting from incorrect information will be charged to you.
• Some airlines may charge for food, drinks and online check-in services.
• Specific coach seat numbers cannot be guaranteed during the tour.
• The times announced by our guide during tours are departure times, when the vehicle starts moving. Our guide is responsible for treating all guests equally and will depart at the meeting time without waiting. Guests who arrive late must make their own way to the next stop.
• Optional tours are organised by the local agency providing our services and require a minimum of 20 participants. If there are insufficient participants, the tours may not operate, or their prices, content and vehicles may vary according to the number of participants. The guide may also change the days and times of tours according to the opening schedules of museums and archaeological sites and the weather conditions. A different guide may accompany guests on optional tours.
• In our classic packages that do not include optional tours, participation in these tours is voluntary. Guests who do not wish to join optional tours arranged during the trip are deemed to have agreed to wait at a suitable rest stop along the route. These guests will be dropped off at the rest stop before the optional tour begins and picked up from the same location after it ends.
• For itineraries that include optional excursions, museum & archaeological site entrance fees must be paid to the guide during the tour.
• The participant agrees in advance to join the tours specified in the itinerary without disrupting the programme and to pay the tour representative separately during the trip the amount stated in advance in the itinerary to cover expenses such as local guides, museum & archaeological site admissions, city taxes and audio headsets, where applicable. The participant has been fully informed of these arrangements.
• Where only a hotel category is specified and/or alternative accommodation options are listed for the same destination, details of your hotel(s) will be available 48 hours before departure.
• Fly Express acts as an intermediary between the airline and the passenger and is subject to the Hague Protocol of 28.09.1955. Scheduled and charter flights may be delayed, and flight times may change before the tour and flight. Fly Express is obliged to communicate these changes as soon as possible. By purchasing the tour, passengers acknowledge and accept that flight details may change.
• VISA
• Turkish citizens require a visa. They can travel with a passport valid for at least 6 months beyond the end date of the trip.
• Green passport holders also require a visa.
• The visa information provided in the programme applies to citizens of the Republic of Türkiye. Guests holding passports issued by other countries should obtain visa information from the relevant consulates.
• Having a complete set of passport and tour documents does not guarantee entry to the country; immigration officers have the authority to deny you entry. Fly Express is not responsible for this; responsibility rests with the passenger.
• To avoid problems with border officials upon arrival in the destination country, passports that are torn, worn, water-damaged and/or have sustained similar damage must be renewed. If the destination country requires a visa for Turkish citizens, the relevant visa must be in the new passport. Otherwise, responsibility rests with the passenger.
• When guests under 18 travel alone or with only one parent, border police may request a document showing the consent of both parents upon entry or exit. We therefore advise guests under 18 and their parents to pay particular attention to this requirement.

• For cancellations made at least 30 days before departure, the full tour price will be refunded.
• For cancellations made 29-16 days before departure, 50% of the tour price excluding airfare will be refunded. Airfare is non-refundable.
• For cancellations made 15-0 days before departure, the full tour price is forfeited and no refund will be issued.
• If a guest fails to join the tour on the departure date because they miss their flight, coach or other means of transport, the full tour price is forfeited and no refund will be issued.
• If a guest does not continue the tour at its outset or during the trip, whether voluntarily or involuntarily, the full amount paid is forfeited and no refund will be issued.